Daily Adventure to Aragatsotn Region

Medical and General Health Information

If you have any pre-existing medical conditions, which may impact your ability to participate in a tour or may adversely affect the experience of others on your tour, please inform the Tour Operator. Pregnancy is considered a medical condition and must be disclosed to the Tour Operator, if the tour includes extreme activity. First Aid medical kit is available throughout all the tours. This medical kit contains basic first aid supplies. For legal reasons, our drivers, leaders and guides are prohibited to administer any type of medication including headache tablets and antibiotics. Please make sure you have your personal medical needs covered.

Safety

Please also note that the driver/group leader/tour guide has the authority to amend or cancel any part of the tour itinerary if it concerns the safety and security of travelers or due to general safety concerns or other force majeure factors.

Issues during the tour

We aim to provide you with the best experience, and yet, things can sometimes go wrong due to some specifications of the country or the nature of the tours. Should any issue occur during your tour, it is very important that you bring it up to your driver/group leader/tour guide immediately so that the problem can be solved/rectified on the spot. We also understand that in some cases the driver/group leader/tour guide will not be able to solve the issue on their level or to your satisfaction, hence we encourage you to escalate it to their manager or simply contact us via our company contact numbers.

Special Requirements

Any special requirements must be disclosed to the Tour Operator at the time of booking. The Tour Operator will use reasonable efforts to accommodate special requirements or requests but this is not always possible given the availability of options outside a planned itinerary. Certain activities may be inaccessible depending on various factors and weather.

Food and Dietary Requirements

If you have special dietary and food requests, like Vegetarian, Vegan, Gluten free food, or Allergic to specific food, please inform us about it no less than 2 weeks in advance from the start date of the tour, however, the Tour Operator cannot guarantee that all dietary needs or restrictions can be accommodated. Any special requests or requirements do not form part of these Terms or the contract between you and the Tour Operator and the Tour Operator is not liable for any failure to accommodate or fulfill such requests. We will ensure to eliminate allergic food from the food rations as per your request; however, it is your personal responsibility to ensure that you do not ingest any foods to which you are allergic.

Age Requirements

Anyone under the age of 18 is considered to be a minor. Minors must always be accompanied by an adult.

Travel rules

We have Travel rules and Guidelines that our customers agree to adhere to in order to ensure that each tour is a success and everyone on board feels safe and secure. You must also comply with the laws, customs, alcohol and drug regulations of the country visited. We don’t tolerate:

• any form of violence (verbal or physical)
• sexual harassment, between travelers or staff or local people
• use or possession of illegal drugs
• if you choose to consume alcohol, we encourage responsible drinking

If you feel that someone is behaving inappropriately during the tour, please inform your tour driver/leader/guide immediately or contact us via our contact numbers.

Packing

What you need to bring with you will vary depending on specific tours you have chosen and the weather. The tour includes access to swimming pool and sauna, you may pack with you swimsuits, towels and personal toiletry. Wear comfortable clothes. Don’t forget to bring a set of warm clothes or jacket, it can be cold in the evenings.

Physical ratings

The majority of our tours have physical rating information that will help you understand whether each of the tour is right for you. The handy chart below will guide you in your assessment and gives you an idea how much physical ability is required on a particular trip.

1 out of 5 = these tours are easy and relaxing and doesn’t involve anything physically demanding

2 out of 5 = these tours include some easy physical activities. No special physical preparation is required

3 out of 5 = these tours include moderate physical activities and a good level of fitness is required

4 out of 5 = these tours include some serious physical activity. Most of the activities in the itinerary are challenging. The fitter you are, the better the experience.

5 out of 5 = these tours have the highest physical rating and include adrenaline adventures, plenty of challenges and extreme conditions. You need to be seriously fit for this trip.

Consent to Photo/Video Release

Photographs/video taken of you during the tours may be used and published by the Tour Operator for advertising, promotional and marketing purposes.

Privacy Policy

The Tour Operator may collect your personal information to deliver the Tour and any products/services booked. The Tour Operator collects, uses and discloses only that information reasonably required to enable the Tour Operator to provide the particular Tour, products/services that you have requested. By submitting any personal information to the Tour Operator, you indicate your acceptance of the Tour Operator’s Privacy Policy.

Acceptance of Risk

You acknowledge that adventure tours, products and services offered by the Tour Operator may involve a significant amount of risk to your health and safety. You acknowledge that the degree and nature of personal risk involved depends on the products or services booked and the location(s) in which a product or service operates, and that there may be a significant degree of personal risk involved in participating, particularly participating in physical activities, travel to remote locations, carriage by watercraft, participation in “extreme sports” or other high-risk activities. You acknowledge you have considered the potential risks, dangers and challenges and your own personal capabilities and needs, and you expressly assume the risks associated with travel under such conditions.

You are responsible for any costs (including repair, replacement and cleaning fees) incurred by the Tour Operator or the Tour Operator’s suppliers for property damage, destruction or theft caused by you while on a Tour. You agree to immediately report any pre-existing damage to a representative of the Tour Operator or facility as soon as possible upon discovery.

You agree to take all prudent measures in relation to your own safety while on Tour including, but not limited to, the proper use of safety equipment and devices and obeying all posted signs and oral or written warnings regarding health and safety.

Force Majeure

The Tour Operator will not be liable in any way for death, bodily injury, illness, damage, delay or other loss or detriment to person or property, or financial costs both direct and indirect incurred, or for the Tour Operator failure to commence, perform or complete any duty owed to you if such death, delay, bodily injury (including emotional distress or injury), illness, damage or other loss or detriment to person or property is caused by Act of God, war or war like operations, mechanical breakdowns, terrorist activities or threat thereof, civil commotions, labor difficulties, interference by authorities, political disturbance, howsoever and where so ever any of the same may arise or be caused, riot, insurrection and government restraint, fire, extreme weather or any other cause whatsoever beyond the reasonable control of the Tour Operator; or an event which the Tour Operator, even with all due care, could not foresee any and all of which, individually and collectively, constitute “Force Majeure”.